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Monday 6th July -Product Update Apr 11

DEAR CUSTOMER,

NOW THAT SUMMER HAS OFFICIALLY STARTED THERE IS NOT A MOMENT TO BE WASTED ON DECIDING HOW TO MAXIMIZE THE ENJOYMENT OF YOUR GARDEN OR OUTDOOR SPACE. HERE AT HERITAGE WE ARE HERE TO TRY TO HELP YOU WITH YOUR PURCHASE. STOCK AVAILABILITY CHANGES ON A DAILY BASIS & WE ARE IN REGULAR CONTACT WITH OUR SUPPLIERS WHO ARE ALSO TRYING THEIR BEST TO DISPATCH THEIR PRODUCTS AS QUICKLY AS POSSIBLE.

The past 3+ months have been very busy for us navigating the rules & regulations due to COVID19 & liaising with our suppliers large & small as to which product ranges can be direct dispatched to customers at home. As an online only garden centre we are doing our best to be able to help everyone at home to enjoy their garden.

Please find below our advice & comments for ordering any of our products. Not all of our products are currently available so please email enquiries@heritagegardens.co.uk or phone 0800 694 1841 or our dedicated mobile 07770 989897 for clarification.

If the product you are interested in is not available please send us an email & we will contact you as soon as the situation changes. This is important so that you can get your order in early when business resumes for these suppliers & to otherwise avoid an overly long wait if you are not early in the queue. All online retailers & physical garden centres face these issues which are deteriorating due to huge demand & ongoing COVID restrictions.

Most of our smaller suppliers are logistically better able to dispatch products.

MANY PRODUCTS NOW HAVE AN APPROXIMATE TWO WEEK LEAD TIME TO DELIVERY. THIS IS COMMON ACROSS ALL ONLINE RETAILERS & OUTSIDE OF OUR CONTROL. HOWEVER SOME OF OUR SMALLER SUPPLIERS ARE ABLE TO DELIVERY WITHIN A FEW WORKING DAYS.

ALL POTS & PLANTERS IN THE HERITAGE GARDEN POTTERY COLLECTION ARE AVAILABLE FOR DISPATCH WITHIN A FEW WORKING DAYS.

MOST SOLID TEAK FURNITURE INCLUDING PATIO SETS & BUT PLEASE DO CHECK WITH US AS SOME PATIO SETS ARE 2-3 WEEKS DELIVERY.

A NEW CONSIGNMENT OF SOLID TEAK BENCHES HAS ARRIVED SO IF YOU ARE INTERESTED IN LUTYENS OR SIMILAR FORMAL BENCHES PLEASE ORDER NOW.

METAL GARDEN STRUCTURES SUCH AS OBELISKS PORTICOS & ARCHES CAN BE DELIVERED WITHIN DAYS AS CAN OUR HERITAGE ROSES.

WE HAVE A LARGE SELECTION OF GARDEN GAMES BOTH FOR ADULTS & CHILDREN AS WELL AS CROQUET SETS FOR BOTH BEGINNERS & EXPERTS.

ALL PRODUCTS DISPLAYED ON OUR HOME PAGE ARE AVAILABLE & IF THEY BECOME UNAVAILABLE THEY ARE REMOVED & REPLACED.

Garden Games & Classic Indoor Games Collections are also available & should be a great help for both children & adults to pass the time at home.

THERE HAS BEEN A GREAT IMPROVEMENT IN THE NUMBER OF THE VERY POPULAR RANGE OF  ROWLINSON GARDEN PRODUCTS NOW AVAILABLE AGAIN. MOST ARBOURS ARCHES & CANOPIES ARE IN STOCK TO ORDER AS ARE PLANTERS. MANY GROW YOUR OWN ITEMS GARDEN TIDY BIN STORES & OTHER STORAGE AS WELL AS WOODEN & RATTAN FURNITURE. AS ONE OF ROWLINSON'S ONLINE RETAILERS OF OVER 10 YEARS WE ARE IN REGULAR CONTACT WITH THEM & CHECK THEIR DAILY STOCK LIST FOR AVAILABLITY. 

WE ARE NOT ABLE TO ACCEPT ANY ZEST4LEISURE  OR MERCIA ORDERS UNTIL FURTHER NOTICE.

PLEASE BE PATIENT IF YOU PLACE AN ORDER. BE REASSURED WE WILL DO OUR BEST TO HAVE YOUR ORDER DELIVERED TO YOU AT THE EARLIEST OPPORTUNITY.

THERE ARE AN INCREASING NUMBER OF PRODUCTS THAT YOU CAN BUY THAT WILL ENABLE YOU TO ENJOY YOUR GARDEN THIS SUMMER. DO KEEP IN TOUCH AS PRODUCT SUPPLY/AVAILABILITY CHANGES ON A DAILY BASIS. WE ARE HERE TO ADVICE & HELP YOU WITH YOUR PRODUCT SELECTION.

FOR TECHNICAL REASONS WE ARE NOT CURRENTLY ABLE TO ACCURATELY UPDATE PRODUCT STOCK AVAILABILITY SO PLEASE DO CHECK WITH US BEFORE PLACING AN ORDER UNLESS THE  CATEGORY IS MENTIONED ABOVE.

We will be updating this page on a regular basis.

Kind regards,

Gilbert

 

Founder & Managing Director 

The Heritage Gardens Group - Established  2009.   

           

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