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Delivery Information

UK Free Delivery*

We provide free delivery to UK mainland addresses. Please note that this excludes the Scottish highlands, UK islands and Northern Ireland. These areas will incur a shipping charge. If you would like to find out more about shipping charges to these areas please contact us.

Delivery Times

We endeavour to ship your order as quickly as possible with delivery usually within 3-5 working days. Some special order items will take longer to deliver (up to 30 days). We use a variety of shipping methods which are targeted to the size, weight and nature of the items in your order.

Problems with your order

If the order you receive is incorrect or has been damaged or broken, contact us immediately and we will make every effort to rectify the issue for you. If you do not receive your order due to a shipping error, please contact us immediately and we will arrange a replacement as soon as we can. Misplaced or lost orders due to shipping mistakes are our responsibility and you will incur no additional charge.

If you would like to return an item, please refer to our Customer Services page.


*Excludes Northern Scotland, UK Islands and Northern Ireland
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