The Tuteur arrived yesterday. Have unpacked it but not assembled it yet. I'm sure it will look great with an Akebia Quinata climber growing over it.Thank you for your quick service.

S.C. Woodbridge, Suffolk.  March 2023. 

Both the parasol and chair have now arrived and thanks for the refund.

You’ve given us absolutely brilliant service over this and we can’t thank you enough.

Stewart B.,Darlington. August 2022 

Just to report back.  My table and chairs arrived as advised at 1800 last night.  And…now look splendid in our small garden. They are entirely as I had hoped.  Thank you and your carrier for being so swift and efficient.  This must be some sort of record!  Even Amazon would be pushed!

Retired Army Officer. Salisbury. April 2022

Wow Gilbert,  

Thank you for your amazingly fast response on a Sunday. Truly appreciated. Fantastic. 

Many Kind Regards

D.M., Doncaster, April 2022.

“I am about to purchase my second weather vane having been delighted with the first which I bought as a Christmas present for my husband.  I was most impressed with the quality of construction and  the ease with which we could fix it in position. I am pleased to say at least the vane is confirming the bitter South East wind today.

Alison M., Hertfordshire. February 2022.

Just a quick message to say thank you again for all your help, my shed is arriving tomorrow , it was perfect timing. I really appreciated all your help.

Thanks again, 

Zoe.F. South Wales July 2021.

Thank you very much indeed Gilbert. I am extremely grateful for your personal help with my orders. My sons & their respective families will be thrilled with the garden games I have bought for them. I shall definitely be using your site again thanks to your very efficient & personable assistance.

Linda H., Woking, Surrey. May 2021.

Just a quick note to say that the solid teak patio set arrived on Friday and we are pleased with it.

Thank you for your prompt and professional service.

Howard L., Dartmoor, Devon, July 2019.

Gilbert I would have no hesitation in recommending your company - it was excellent service and furniture and not to forget you,thank you again.

Keith R., East Sussex May 2019.

"I am very happy with the Florenity Verdi Candle Lamps and they look perfect outside the restaurant front door.Lots of people asking where I purchased. I will direct them to your website.

Bistro Restaurant owner - Londonderry  April 2019.

Just to say thank you for the update and for the good customer service you provide. A refreshing change !

Penny C., Leicestershire. July 2018.

The bench arrived today and is all we hoped for.

Ian S.,Hampshire May 2018.

Just to let you know that we took delivery of our four new Lloyd Loom dining chairs today and they are absolutely perfect!   My cat is happily curled up asleep on one of them already, very peacefully (having scratched our previous leather chairs to pieces!) Thanks for taking such care over the order and delivery.

Gill H., Bristol, November 2017.

A school in Cardiff bought a Garden Igloo from us in October 2017. We contacted them for post purchase feedback & this was their reply:

"Yes it is marvellous ,we use it for our Forest School and it will also be our Santa's Grotto at our Christmas Fayre. Many thanks." Sadly this product is no longer available.

Hi I spoke to you yesterday and ordered the duck ornamental garden tap. I would just like to say many thanks for your help and it arrived today excellent service.

Donna G., Wolverhampton. May 2017

The Emily bench arrived yesterday afternoon.Its built and in situ and looks fabulous.

It’s so chunky and solid – lovely thank you. 

Best wishes, Julie, Northampton. June 2016.

Exemplary service, it is refreshing to deal with a company that still has service values.As soon as I get within landscaping distance on 3-4 other on going projects you will be my first point of contact.

Trade Customer - Regional Care Home Builder, Dartford - May 2016.

The Chimenea arrived on Tuesday morning.It was easy to assemble and we have been enjoying it these past two evenings.

Thank you for the fantastic service.

Kathryn L., West Sussex. May 2016

This is just to let you know I am delighted with my orange tree.

Many thanks,

Douglas, Dunfermline, March 2016.

"I'm so thrilled with my beautiful sturdy planter, which we've painted a stone colour to match other garden planters and compost bin.  Now filled with Dahlias and Clematis, it looks great.  Many thanks Heritage Gardens". Ann S., Kent. July 2015

The Verdi Garden Table arrived this afternoon, it  looks great. Thank you.  Very impressed with your customer service, hope to deal with you again in the future. 

J.T., Lancaster.June 2015.

Our San Remo Platinum Rattan furniture set arrived earlier today and I have been sitting out enjoying the sunshine with my neighbour who is very impressed and would very much like a similar set for her garden too! I have, of course, given her the website address.
 Nadine P., Ibstone, Buckinghamshire  June 2015.

"We like the Rowlinson square wooden planters so much we'd like to order a further 3. Yes, the planters look great – a huge improvement to our entrance."

Millennium Hotel London Mayfair, 39-44 Grosvenor Square.               November 2013.

" We were delighted with the ease of assembly and very high quality of the finished product - a four seater Lutyens bench. It was lovely to work with mainly with wood dowels rather than metal screws.  We were also impressed with the personal service and swift delivery provided by Heritage."

Mr P.,Tunbridge Wells,Kent. July 2013.

"The Windsor Curved Back Benches were to be placed near some elderly peoples homes – the residents are well pleased with them. Just waiting for the better weather now so they can get the benefit of them."

Housing Association Manager, North West.

'I just wanted to say a huge thank you for your customer service and prompt delivery. Having only placed the order on Tuesday, most items were delivered by the Wednesday, the remaining items on Thursday, ensuring us of a successful day on Friday, full of activities and games. It was such a great success with over 140 children attending and they all loved the garden games we purchased from you. We will definitely recommend and be using you in the future. Many thanks again, kind regards.'

Katherine, PCSO, Crowthorne Police Station, Berkshire. a couple of lawn chairs sitting on top of a grass covered field

Christmas Indoor Games Order.
"Just to let you know the Dal Negro Games Cabinet  arrived from Italy yesterday evening and will be dispatched today". Our e mail to customer.
"The Cabinet arrived yesterday and I am thrilled with it. Thanks so much!'. Customer Mr A's reply 2 days later on 22 December.

log store The Rowlinson Log Store arrived on time yesterday, Tuesday, the day you said it would, with a helpful friendly driver. It has been erected, with the help of some neighbours. Easy to do with the simple clear instructions. We did put an opposite tilt to the roof, not wanting the rain to go down the wall it is standing against ... it is now full of the logs I have been chopping up since I had a willow tree taken down last month.

Many thanks for your service, excellent ... I hope to be buying some more goods from you later in the year ..
Regards, Penny


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